The service is available to employers and workers for information and advice, and to report breaches of National Minimum Wage, Employment Agency standards, Working Time rules and other matters.
The government has launched a service which appears to be a mixture between a helpline for workers and employers and a facility to allow “workers (and others) to report abuses, including multiple issue breaches”.
The service deals with government-enforced employment rights such as the National Minimum Wage, Employment Agency Standards, Working Time, Agricultural Minimum Wage, and Gangmaster Licensing.
The helpline is open from 8.00 am to 8.00 pm Monday to Friday and from 9.00 am to 1.00 pm on Saturday, and is equipped to support multi-language calls.
In the words of HM Revenue & Customs:
“The decision to establish a single helpline was made in the Vulnerable Worker Enforcement Forum that was chaired by Pat McFadden, the Employment Relations Minister. The Forum considered evidence on the nature and extent of abuse of workplace rights, whether the enforcement regime and support mechanisms were effective and how to increase compliance without increasing burdens for good employers.” (Crown copyright)
The new “helpline” number is 0800 917 2368
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